tag:blogger.com,1999:blog-7474673.post8086342264292415478..comments2023-11-05T14:26:40.721+05:30Comments on This is it..: The Airtel StoryAbhinavhttp://www.blogger.com/profile/02569655711630386464noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7474673.post-28380281956608118172007-03-28T23:58:00.000+05:302007-03-28T23:58:00.000+05:30Hutch is no better. Best is BSNL these days. I kid...Hutch is no better. Best is BSNL these days. I kid you not.<BR/><BR/>Hutch had pained my number with auto dialer calls - like twice a week atleast. And randomized hutch numbers so I would still pick it up.<BR/><BR/>There was a method to the madness:<BR/>I'd get these calls for a week, call up Hutch guys abuse their mom/dad/family tree and calls would stop a month.<BR/>one month later, new set of auto dialer numbers, cycle begins again. <BR/>Had it three consecutive months. Even on their website they allow Do Not Disturb for Hutch customers only - when its well known that Hutch people/software calls up people as much as others!! Cheats!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7474673.post-11532981912435543522007-03-26T19:18:00.000+05:302007-03-26T19:18:00.000+05:30And so is the case - no personal grudges per se, b...And so is the case - no personal grudges per se, but I know how it works.<BR/><BR/>I got calls from Nodal Officer time and again after that, and the issue has been resolved overnight - I guess some action is being taken against the customer executive as well - which I'll check in a week's time!<BR/><BR/>It doesn't work easy for everyone - you see - someone needs to take the hard way and pump it up. I am working on getting all the Airtel connections disconnected from our office, and getting corporate account to Hutch instead!Abhinavhttps://www.blogger.com/profile/02569655711630386464noreply@blogger.comtag:blogger.com,1999:blog-7474673.post-34650581588733227672007-03-26T19:12:00.000+05:302007-03-26T19:12:00.000+05:30Airtel does NOT take deposits for some postpaid pi...Airtel does NOT take deposits for some postpaid pilaans like New India Roam 399 , didnt do so for me! :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7474673.post-56956720664720642522007-03-26T16:11:00.000+05:302007-03-26T16:11:00.000+05:30I completely sympathise:29th Jan I sign up (after ...I completely sympathise:<BR/>29th Jan I sign up (after hajaar natak - they say they want office electricity proof/rent agreement to beleive that a company with 1000cr exists :D)<BR/>They set a princely limit of 300 bucks, which yours truly hits in 4 days flat - within half hour of intimation sms, outgoing gets barred. YAY!! Instead of 250 which was the bill, I pay 500.<BR/>6th Feb: Some wise a$$ turns up at my home for verification, doesn't even bother to call me (heck, airtel is supposed to know my number!) - hangs a 'missed you' card with a number. <BR/>The Agent whose number it is, politely informs that he will not take schedule requests from me but only from customer care.<BR/>Now I find out that my calls directly go to prepaid customer care - calls made from office landline end up at prepaid customer care. <BR/>7Feb: Stuupid agent again turns up, again doesn't call, again a card. Frantic a$$ ki$$ing of Dealer follows, to no avail.<BR/>9Feb: SIM is deregistered. Uber YAY! God mode a$$ ki$$ing of Dealer. SIM to be activated NEXT day - Hallelujah!<BR/>12th Feb: Vile threats to dealer ensure timely appointment. Get address verified.<BR/>13th Feb: Another wise a$$ turns up at home, hangs another card - now yours truly takes it to dealer, expresses yourself. Dealer assures no more SIM deregisteration. Phew<BR/><BR/>14 Mar: Get SMS at 6 o'clock that 1200 credit limit has been breached (was at 1400 :P). Flurry of calls from stupid females follow threatening disconnection should I not pay - assure that i only got to know half hour back, am on survey, 50km from nearest dealer, will do 'morrow - fine, no outgoing they say then!!!<BR/>8:15pm scramble into that dealer - only to find Airtel system down, but still pay. Airtel cust. care assures that system might automatically disconnect me if payment not updated in night - but being helpful that they are, they'd resume outgoing once i'd call them, in an hour. <BR/>Intelligent systems, dumb people.<BR/><BR/>-- An Airtel lover<BR/>(No personal details, else airtel might find some silly reason to barr outgoing again!!)Anonymousnoreply@blogger.com